How to Fix FileZilla Failed to Retrieve Directory Listing Error

If you are having issues connecting to your hosting files via Filezilla FTP client due to FileZilla failed to retrieve directory listing connection error. This post will guide you on how to fix the error other than just downgrading Filezilla. You can still use version 3.10.0.1 and above if you’re still having the Filezilla failed to retrieve directory listing error.

filezilla-3.10.0.1-error

Please follow the image steps below to fix the error:

STEP 1: Click on “button” as shown on the image below

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STEP 2: After clicking, it will show you the site manager page, follow the red arrow and number on the image below to fill your website ftp details

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STEP 3: The directory issue should be fixed now and your files should show up as shown below

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If you are still having issues, you might want to consider using a lower version of FileZilla

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